We see patients by appointment. We also offer a convenient drop-off service. Our staff will attempt to accommodate all requests to the best of our ability. Appointments can be scheduled by phone or through our website. Please arrive 10 minutes prior to your appointment time. When you arrive, we ask that you call to notify us of your arrival, once an exam room is ready, will we come out to get you.
For your protection and the protection of others, all dogs must be on a leash and properly controlled while in our waiting room and exam room. All cats must be in cat carriers or on a leash.
Drop-off appointments are available to pet owners whose schedule does not have the flexibility to bring their pet in for an appointment. We ask that they arrive by 8:30 am unless otherwise indicated. For any sick patients you will be called once your pet has been examined to discuss the findings and proposed treatments. We will then call you when your pet is ready for pick up.
There are several local emergency and urgent care centers. Since COVID many reach capacity and need to temporarily stop seeing new patients. Below is a list of centers in Richmond and the surrounding areas. We recommend calling ahead to ensure that you can be seen before going.
VRCC
1596 Hockett Road
Manakin Sabot, VA 23103
804-784-8722
BluePearl/Dogwood
5918 West Broad Street
Richmond, VA 23230
804-716-4700
VVC
3312 West Cary Street
Richmond, VA 23221
804-353-9000
Partner Veterinary Urgent Care
6506 West Broad St
Richmond, VA 23230
804-206-9122
BetterPet Urgent Care
7138 Mechanicsville Turnpike
Mechanicsville, VA 23111
804-442-2713
Deer Run
6700 Deer Run Drive
Midlothian, VA 23112
804-639-3900
VVC
2460 Colony Crossing Place
Midlothian, VA 23112
804-744-9800
River Run
1403 Anderson Highway
Powhatan, VA 23139
804-794-4105
Greenbrier Animal Emergency
370 Greenbrier Drrive # A2
Charlottesville, VA 22901
434-202-1616
VVC
1301 Central Park Blvd
Fredericksburg, VA 22401
540-372-3470
Medvet Northern Virginia
8614 Centreville Road
Manassas, VA 20110
703-361-8287
Veterinary Emergency Service
465 Lee Highway
Verona, VA 24482
540-248-1051
Animal Emergency Critical Care
3432 Odd Fellows Road
Lynchburg, VA 24501
434-846-1504
Animal Emergency Center
2025 George Washington Memorial Highway
Yorktown, VA 23693
757-234-0461
Peninsula Emergency Veterinary Clinic
1120 George Washington Memorial Highway
Yorktown, VA 23693
757-874-8115
Bay Beach Emergency
2476 Nimmo Pkwy #101
Virginia Beach, VA 23456
757-427-3214
The COVE - Center of Veterinary Expertise
6550 Hampton Roads Parkway #113
Suffolk, VA 23435
757-935-9111
ASPCA Poison Control
888-426-4435
Pet Help Hotline
855-764-7661
Payments are expected immediately following the appointment. Short Pump Animal Hospital accepts debit and credit cards, including Visa, Mastercard, Discover, and American Express. We also accept cash payments.
If your pet experiences an emergency and there are unexpected expenses, we offer special arrangements through the CareCredit® program. Upon approval of your application for the program, you will be allowed six monthly installments that require no interest for the first six months and no annual fee.
Our veterinarians will prescribe you the best medication for your pet. We will provide you with the medicine if it is in stock. For refills, order the medication online for shipment directly to your home or call ahead to schedule a pickup.
Phone: 804-360-0100
